Privacy Policy

Last Updated: August 17, 2026

1. Introduction

KSC Insurance Agency ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, request information, schedule an appointment, or opt in to our SMS or email communications.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

Contact Information

We may collect your name, email address, phone number, and other information you provide when you submit a contact form, request information, schedule an appointment, or communicate with us.

Communications Data

If you choose to receive SMS or email communications from us, we may maintain records of your communication preferences, consent, and opt-out requests.

Website and Device Information

We may use cookies, pixels, analytics tools, and similar technologies to understand how visitors use our website. This information may include your IP address, browser type, device information, pages visited, and website interaction data.

Appointment and Service Information

When you schedule an appointment or request assistance with insurance services, we may collect information necessary to respond to your request and provide the services you have requested.

3. How We Use Your Information

We may use the information we collect to:

Respond to questions, requests, and inquiries.

Provide information about our insurance services.

Schedule and manage appointments.

Send appointment confirmations and reminders.

Send SMS or email communications when you have provided the appropriate consent.

Improve our website, services, and customer experience.

Maintain records of communication preferences and consent.

Protect our website, business, and users from fraud, misuse, or security threats.

Comply with applicable legal and regulatory requirements.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, understand website traffic, and evaluate how visitors interact with our website.

You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect some website functionality.

5. How We Share Your Information

We do not sell your personal information.

We do not share mobile phone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

We may share information only in limited circumstances, including:

Service Providers

We may work with trusted service providers that assist us with services such as website hosting, scheduling, customer communications, SMS or email delivery, analytics, and other business operations. These providers may use information only as necessary to provide services on our behalf.

Legal and Safety Requirements

We may disclose information when required by law, legal process, court order, or governmental request, or when necessary to protect the rights, safety, and security of KSC Insurance Agency, our users, or others.

Business Transfers

If KSC Insurance Agency is involved in a merger, acquisition, reorganization, or sale of assets, information may be transferred as part of that transaction. Any successor organization will be expected to handle personal information in accordance with applicable privacy requirements.

SMS and Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Mobile information and SMS opt-in data will not be sold or shared for purposes unrelated to providing the requested services or supporting the communications program.

Information may be shared with service providers or subcontractors when necessary to provide customer service, communications, scheduling, or other business support.

6. Your Choices

SMS Opt-Out

You may opt out of SMS communications at any time by replying STOP to any text message from us. After receiving your opt-out request, we will send a confirmation message and will not send additional SMS messages unless you subsequently opt in again.

SMS Help

For assistance with SMS communications, reply HELP to the message or contact us using the information below.

Email Opt-Out

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

Access, Correction, or Deletion

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law and any legitimate business or legal requirements.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or applicable requirements.

When changes are made, the updated policy will be posted on this page with a revised Last Updated date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

KSC Insurance Agency
Fredericksburg, Texas

Phone: 830-446-3768
Email: [email protected]